GUARANTEE OF GLASSES

ShoPop glasses are insured against manufacturing defects by the legal guarantee established by the Consumer Protection Code of 30 days from the date of purchase. Thus, in case of manufacturing defects, the guarantee of your glasses must be activated within 30 days for the product to be exchanged or repaired without additional cost. After going through three stages of technical analysis, all products are individually packaged by a technician, who reviews each piece before releasing it for sale. Problems such as:
    
    scratches on lenses or rods;

    stains caused by the use of improper products on the lenses;

    stains caused by the use of improper products on the stems;

    accidents (falls, exposure to excessive heat, etc.);

They are considered the result of improper use, not manufacturing defects. In this case, repairs are not recognized by the warranty policy, and there is no exchange. Only damage resulting from the construction or assembly of parts that damage or denigrate their use, or material damage, such as the possible take-offs of the appliques, detachment of the hinges or abnormal changes in the solar lenses are considered to be a manufacturing defect.


WATCHES WARRANTY

ShoPop watches are insured against manufacturing defects by the legal guarantee established by the Consumer Protection Code of 30 days from the date of purchase. Thus, in case of manufacturing defects, the warranty of your watch must be activated within 30 days for the product to be exchanged or repaired without additional cost. After going through three stages of technical analysis, all products are individually packaged by a technician, who reviews each piece before releasing it for sale. Problems such as:
    
    scratches on the glass cover or bracelet;

    stains caused by the use of improper products on the glass cover or bracelet;

    accidents (falls, exposure to excessive heat, etc.);

    The watches sold by ShoPop are replicas so they are NOT waterproof and under no circumstances can they be wet.

They are considered the result of improper use, not manufacturing defects. In this case, repairs are not recognized by the warranty policy, and there is no exchange. Only damage resulting from the construction or assembly of parts that damage or denigrate their use, or material damage, such as the possible take-offs of the appliqués, detachment of the hinges or abnormal changes in the product are considered to be a manufacturing defect.

- We do not exchange watches that have a low battery or no battery, because, in addition to this factor not representing a defect in the product, the battery is a component that from time to time must be replaced and it may end up in the period in which the product stays in stock until sale and there is no way to stipulate the durability time.


TIPS FOR USING WATCHES

    Clean your watch using only a dry, soft cloth. The use of chemicals for cleaning can damage the electromechanical components of the watch;
    Avoid using in the vicinity of static electricity and electromagnetic fields, as they can damage electronic components of the circuit;
    Avoid thermal shocks. Leaving the watch in direct sunlight or in hot places for a long period of time may cause expansion of joints. In this case, place it in the shade and in an airy place to return to room temperature. When very heated, it can allow moisture to enter if it is placed in contact with water, due to thermal shock;
    If you show signs of internal moisture, take it to Technical Assistance immediately. Moisture can oxidize metal parts or damage electronic components of the watch;
    Do not attempt to disassemble the watch or remove the back cover, in case of battery replacement take it to a specialized watchmaker;
    Watches sold by ShoPop are designed for normal routine use. Remove your watch when developing sports or activities that may cause mechanical shocks;
    If you are going to use your watch for a long time, keep it with the crown pulled out, thereby increasing battery life.
    The watches sold by ShoPop are replicas so they are NOT waterproof and under no circumstances can they be wet.